How to Reverse a Non Recommended Review on Yelp

Why are my Yelp reviews disappearing? This is one of the most frequently asked questions coming from Yelp business organisation page owners.

On Yelp — 1 of today'south most pop and influential business review sites — reviews and ratings accept the ability to shape your brand reputation, influence consumer behavior, and amend search engine visibility.

Sometimes, these online reviews might suddenly go missing from your Yelp business page.

This can be frustrating. Imagine a Yelp user arriving at your folio without being able to read the positive reviews shared by your loyal customers.

Why Do Yelp Reviews Disappear?

There are a number of reasons why a Yelp review has disappeared. Let's intermission downward some of the nigh common ones:

• The review is fake
• The author deleted the review
• Yelp removed the review because it violated content guidelines
• Yelp filtered the review, and information technology'south considered "not recommended"

The Review is Imitation

The most obvious reason for Yelp removing a review from a business page is that the review is imitation .

While the site does not typically take sides in factual disputes, Yelp moderators can independently verify questionable reviews that have been flagged and reported.

For reviews deemed past moderators to be false, the result is removal of the review from the Yelp business concern page.

The Author Deleted the Review

"What happened to my Yelp review?" Sometimes, the answer to this question is a simple one: the author decided to remove it.

If the author deleted the review, you lot will non be able to get the review back, regardless of whether information technology was positive or negative.

The only fashion you can have information technology displayed again on your Yelp folio is if the author writes the verbal same review.

Yelp Removed It Considering Information technology Violated Content Guidelines

Yelp'southward guidelines include:

• In that location should be no threats or hate spoken communication in any review.
• At that place should be no conflicts of involvement in a review. Then if a consumer posts a review on a relative's business organisation site, for example, then it's against Yelp's content guidelines.
• At that place should be no promotional content found in a Yelp review.
• Review content should exist relevant to the business concern.
• Review content shouldn't violate another person's privacy. For case, a review shouldn't incorporate a photograph of other customers without their permission.
• The review must be original.

So what kind of reviews does Yelp accept? "The best reviews are passionate and personal," according to Yelp. "They offering a rich narrative, a wealth of item, and a helpful tip or two for other consumers."

Yelp Filtered the Review

Why does Yelp remove reviews, even if the reviews aren't fake or don't seem to violate content guidelines?

Sometimes, this boils down to the results of Yelp's review filter or automated recommendation software.

If a review is considered "not recommended" past Yelp's recommendation software, it won't be visible on your Yelp business concern page, which, past default, shows but the recommended reviews.

Reviews that Yelp doesn't recommend tin can still be seen via a link on the bottom of each business organization's Yelp page. Simply they don't factor into the business'due south overall star rating or review count.

"Yelp Reviews Not Recommended": What Does Information technology Mean?

The Yelp review filter is built to brand sure reviews are every bit unbiased and organic as possible.

Co-ordinate to Yelp, "Every review is automatically evaluated by Yelp'south recommendation software based on Quality, Reliability, and User Activity."

The review could be filtered if:

• The reviewer does not have a complete profile
• The reviewer does not accept social integration
• The reviewer has only positive reviews
• The review was submitted from an IP accost located somewhere else
• The reviews are originating from the same computer
• The reviewer does not have Yelp friends

Yelp says that it regularly evaluates the reviews caught by its filter, so that a "not recommended" Yelp review can still be reinstated in one case it'due south proven to be legitimate and written by a trustworthy Yelp user.

It's also worth noting that the Yelp review filter is automated, which means that Yelp'due south back up team cannot manually override the software in order to recommend or not recommend a review.

This is why, if you lot're regularly logged into your Yelp for Business concern dashboard to rails Yelp reviews , you may detect some come and some go. The society of reviews can even change, depending on the trustworthiness of the Yelp users who've written a review of your concern.

Yelp Reviews Disappeared: Next Steps You Can Take

While it'due south difficult to say exactly what you tin can do to make sure Yelp does not remove or filter reviews, we know what you should not practise.

If we look at Yelp'south content guidelines, there are a few steps you can take to preclude problems of Yelp reviews disappearing from your business page.

Follow the Rules

Don't apply promotional content on your site. And don't try asking for reviews from your customers, at least not on Yelp.

The site's recommendation software actively tries to identify and not recommend reviews prompted or encouraged by the business organization.

Appoint with Yelp Users

Make the attempt to engage with your customers on Yelp. Listen to their concerns. Know how to respond to negative reviews .

If you appoint with your Yelp community and grow your relationships with customers, y'all'll organically get reviews from people who are consistently active on Yelp, who have complete profiles that link to social accounts, who post negative and positive reviews, and who have friends in the Yelp community.

Respond to Yelp Reviews

Responding to your online reviews is i of the most effective ways to build and protect your brand presence on Yelp.

Not only is it likely that Yelp'south search algorithms reward businesses that are active in managing reviews left on their folio; responding to reviews — and doing then in a style that'southward sincere and professional — besides shows that y'all value customer feedback, and that you care virtually the client feel.

As a business concern owner, you should also feel costless to use your Yelp business concern account to publicly or directly respond to whatever inaccuracies in the review.

Click the line of gray text to find your filtered reviews. And then place the positive ones that you'd like to display publicly on your Yelp business organization page.

Collaborate with these reviews by leaving a public comment or sending the customer a directly message. Y'all can also visit the client's contour page to add together them equally a friend, follow their reviews, compliment them on their feedback, and tag their reviews as either Useful, Funny, and/or Cool.

Once more, these steps can go a long way in legitimizing your customers as valued and trusted members of the Yelp customs.

Final Thoughts

If you lot notice your Yelp reviews disappearing, or if your reviews have been removed or tagged as "not recommended," be sure to deed quickly and follow the tips outlined above.

Yelp is an essential tool for businesses of almost every blazon and manufacture. Managed effectively, your business'southward presence on the review website tin can improve your make reputation and foster bottom line improvements.

For more than tips on how to grow your business presence on Yelp, cheque out the complete Yelp for Business organization Handbook .

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Source: https://www.reviewtrackers.com/blog/yelp-reviews-disappeared/

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